Various services to match your needs

Kapteos, as an expert in electromagnetism in harsh environment, offers various services to help you in the best possible way.
Do not hesitate to contact us: it is the best way to be sure of what we can offer!

FAQs on customers services

Tests in-situ

You have a specific situation which involves equipment and Kapteos expertise.
We can perform specific tests at the necessary locations to perform measurements for you.
A detailed report is provided and explained.
This is a good way to ensure a system purchase.

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Instrument demonstration

Unsure about the performances of our systems?
In some cases, Kapteos or our local distributors may organize a demonstration of the equipment at your location or with a remote system.
On site demos are based on quote and online demos are free of charge.

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Instrument rental

The best way to ensure that Kapteos proposed solution will match your needs, is to test the equipment for a while.
This is possible for most of our offer, from 1 to 4 weeks, in almost all countries.
Lead time is mainly based on availability of our systems and accessories, therefore early reservations would be relevant.

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Instrument upgrade

Our instrument can be easily customized. This means that you can purchase an instrument with 1 channel for instance and purchase later on additional features like other channels, internal amplification option, fibre optic extension leads …

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Instrument calibration

To maintain their optimal performances, Kapteos instruments must be calibrated every 2 years. The return of equipment to Kapteos is required.
A detailed certificate report is provided after calibration.

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Instrument repair

In case of malfunction of your equipment (instrument, probe, accessories), Kapteos will help you to identify the defect.
Prior to send back the equipment to Kapteos for analysis, a RMA number must be provided by Kapteos.

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Training

The expertises of Kapteos on various subjects like electromagnetism, partial discharges, insulation, electro-magnetic compatibility … may be interesting for your company. These trainings may be organized at your location.

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Simulations

The simulation of electric fields is a complex topic to be fully mastered.
Based on Kapteos high knowledge and simulation tools like Comsol, we could help your company to design or understand your systems better.

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Projects studies

Your have a project in mind that involves competencies on electromagnetism.
Kapteos can participate on these projects as a short, medium or long term partner.
These partnerships are only available between the end-customer and Kapteos.

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